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ASK US ANYTHING

The work we do for you goes far beyond excellent food. It also involves personal, professional service that saves you time and stress when you work with us.

FAQs: FAQs

WHAT'S INCLUDED?

We will provide all the chaffing dishes, displays serving utensils, and tableware for a buffet, plated meal, or cocktail party. If needed and depending on the size of the event we can also arrange for tables, linens and decor and will provide you an estimate as needed. We can also coordinate entertainment for your event.

WHAT WILL OUR OVERALL CHARGES INCLUDE?

Once you make your menu selections, we will send you a customized quote that will complement the event you desire. We will list all of our estimated charges. In addition to the food cost, we include the following: the event production fee, staffing, rental (if applicable) and credit card fee (if applicable).

WHAT IS THE EVENT PRODUCTION FEE?

This fee offsets the project management costs such as site visits, local shopping for ingredients, working with vendors, hours needed to prep and plan event, and equipment coordination prior to the event date. This is not gratuity.

WHAT IS THE STAFFING FEE?

This is our services the day of the event. Providing excellent service is the most important priority for us. Cookie and I work together before, during and after the event to do exactly what we promised. This includes: set-up, food prep, service at event, and clean-up. If extra staff is needed, we will provide you a recommended number ahead of time. We do have a 4 hour minimum for staffing.

WHAT ABOUT GRATUITY?

Gratuity is appreciated, but not required. All gratuity is divided equally with our team. We will pre-add 20% gratuity to all events over 10 people and on holidays starting January 2023.

WHAT'S THE DEPOSIT FOR?

We do ask for a date deposit to hold your date. It does go toward your overall price. Upon menu confirmation we request a 50% deposit. Full remainder of the payment to be remitted on the date of the event.

WHAT ARE MY PAYMENT OPTIONS?

We prefer a check. It can be mailed or picked up. We do not use Venmo or PayPal. If you prefer to pay via credit card we will send an invoice, we do have a 3.5% fee. We can accept cash also.

WHEN DO I HAVE TO PROVIDE MY FINAL GUEST COUNT?

The final number of guests must be submitted to us 10 days prior to the event. After the 10 day window, you will be charged for the previously agreed upon head count.

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